Privacy Policy

How we collect, use, and protect your personal information when you interact with our services

This privacy policy became effective on May 1, 2026 and applies to all information collected through our website and courses.

Information We Collect

We collect information you provide directly when enrolling in courses, contacting us, or using our platform. This includes personal identifiers, contact details, educational background, and payment information necessary for service delivery. We also automatically collect certain technical information when you visit our website.

  • Name, email address, phone number, and mailing address
  • Educational background and professional information you share
  • Payment and billing information for course enrollment
  • Device information, IP address, and browsing activity
  • Course progress, assignment submissions, and interaction data

We collect only information necessary to provide services, improve our courses, and communicate effectively with students. You control what personal information you share, though certain details are required for enrollment and participation.

How We Use Information

We use collected information primarily to deliver educational services, process enrollments, communicate about courses, and improve program quality. Your data helps us personalize learning experiences, provide technical support, and develop better curriculum based on student needs and outcomes.

Additionally, we analyze aggregated, anonymized data to understand learning patterns, improve course effectiveness, and make informed decisions about program development. We may use your information to send relevant updates about courses, though you can opt out of marketing communications while still receiving essential service messages.

Your Privacy Rights

Under Canadian privacy law, you have rights regarding your personal information. You may request access to data we hold, correct inaccuracies, request deletion in certain circumstances, and control how we use your information for marketing purposes.

Access Your Data

You can request a copy of personal information we've collected about you

Correct Inaccurate Information

Request corrections to outdated or incorrect personal details we maintain

Request Data Deletion

Ask us to delete your personal information subject to legal retention requirements

Data Portability

Receive your personal data in structured format for transfer elsewhere

Information Sharing and Disclosure

We do not sell your personal information. We share data only with service providers necessary for operations, such as payment processors, email services, and learning platform providers. These parties are contractually obligated to protect your information and use it only for specified purposes.

We may disclose information when required by law, to protect our rights and safety, or in connection with business transactions like mergers. In such cases, we ensure the receiving party commits to privacy standards at least as protective as ours. We'll notify you of significant changes in data handling practices.

Data Security Measures

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption, access controls, secure data storage, and regular security assessments to identify and address vulnerabilities in our systems.

While we take reasonable precautions, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but commit to promptly addressing any breaches and notifying affected individuals as required by law. You share responsibility by maintaining strong passwords and protecting account credentials.

Contact Us About Privacy

Questions or concerns about how we handle your personal information? Contact our privacy team for assistance or clarification.
Address: 1188 Union Avenue, Montreal, QC H3C 0A4 Canada
Phone: +1-390-396-9677
Email: content@xelovarinori.world